EPUB/BOOK ITIL For Dummies PDF

READ ONLINE: ITIL For Dummies PDF

By

Total Download

108871

The person, be it gentleman or lady, who has not pleasure in a good novel, must be intolerably stupid.

Synopsis

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the...